Privacy Policy
Last updated: October 12, 2026
Reachwise is a mobile app made by Little Family Ventures LLC ("we", "us") for teams that go door to door: church outreach and bus ministry teams, sales and service teams, political campaigns and fundraisers. This policy explains what information Reachwise handles, why, and the choices you have. It covers the app's users (the volunteers, staff and leaders on a team), the text message alerts we send, and the forms on this website. Each church that uses Reachwise also shows the households it visits its own privacy policy inside the app.
Information we handle
- Your account: your email address, the name you choose to show your team, and the teams you belong to and your role on each (director, route captain or team lead, driver, or knocker).
- What teams record: the addresses and map locations of homes visited, the date and outcome of each visit, tags such as interests and languages, notes, and follow-up reminders. A household's phone number or email is saved only if they offer it and agree to it being saved.
- Bus rosters: for bus ministries, the stops on each bus route and the riders at each stop (such as names, birthdays, pickup addresses, and parents' or guardians' names and phone numbers), entered by the church with the family's permission.
- Your mobile number for text alerts: only if you turn on text alerts (see below).
- Your location: used on your phone while the app is open, to show where you are on the map. We don't store your location.
- What you send through this website: the details you type into our contact, quote and church verification forms, and any document you attach.
How it's used
We use this information only to run Reachwise for your team: to share visits, follow-ups, areas and rosters with the right people on your team, to send the reminders and alerts you ask for, to answer your questions and set up your team, to verify a church's tax-exempt status for at-cost pricing, and to keep the app working and secure. We never sell personal information or use it for advertising.
Who can see it
- Only members of your own team, according to their role. Directors see the whole team's information; route captains and team leads see their routes or territories; drivers see the rosters of the routes they drive; knockers see their own visits. Other teams that use Reachwise can't see your team's information.
- Service providers that run parts of Reachwise for us, only as needed: Supabase (stores the team's information, on servers in the United States), Google Maps (shows maps), Twilio (sends text alerts) and Netlify (hosts this website and receives its forms). They may not use the information for their own purposes.
- When the law requires it.
Text message alerts
If you turn on Text me alerts in the app (More → Alerts) and enter your mobile number, we text you alerts for your team, such as ride requests. We use your number only to send these alerts.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. We share your number only with our text message provider, Twilio, to deliver the alerts.
Message frequency varies. Message and data rates may apply. Reply STOP to any message to stop, or HELP for help. You can also turn text alerts off in the app at any time.
Households a team visits
The team that visited a home decides what it records about that household, and is responsible for it. A household can ask any volunteer at their door, or the team, to delete their information; the app then deletes their phone number, email, notes and visit details, keeping only the address and date and any request not to be visited, so the team can honor it. Households can also contact us at the address below and we'll pass the request to the team.
Children
Reachwise is for adult volunteers, staff and leaders, not for children. Children's information appears only on a bus ministry's roster, entered by the church with a parent's or guardian's permission and seen only by that church's directors and the leaders and drivers of that child's bus route. A parent or guardian can ask the church, or us, to remove it.
Our website
This website doesn't use advertising or tracking cookies, and it doesn't run analytics. When you send a form, Netlify delivers it to us. We use what you send only to reply, set up your team or verify your church, and we delete church verification documents once we no longer need them to support the at-cost price.
Keeping and deleting information
We keep information while your team uses Reachwise. You can delete your account at any time in the app (More → Delete account). Visits you recorded stay with your team; your name is removed from them. To have other information deleted, contact us.
Security
Information is sent over encrypted connections and stored with access rules that limit each person to what their role allows. No system is perfectly secure, but we work to protect your information.
Changes
If we change this policy, we'll update it here and change the date at the top.
Contact us
Little Family Ventures LLC, Terre Haute, Indiana
Email: mrlittle@littlesventures.com