Terms of Use
Last updated: October 12, 2026
These terms apply to the Reachwise app and website, provided by Little Family Ventures LLC ("we", "us"). By using Reachwise you agree to them.
Using Reachwise
- Reachwise is for teams that go door to door: church outreach and bus ministries, sales and service teams, political campaigns and fundraisers. You may use it only to do your team's work, and only as your role allows.
- Record only what households choose to share with you. Save a phone number or email only with the household's consent, and honor every request not to be visited.
- Follow the laws where you knock, including local rules on door-to-door sales, solicitation and canvassing.
- Enter children's information on a bus roster only with a parent's or guardian's permission.
- Keep your account to yourself, and don't try to see information your role doesn't allow.
Your team's information
The information your team records belongs to your team. We store it and keep it separate from other teams' as described in our Privacy Policy, and use it only to provide Reachwise.
Plans and billing
- Who counts as a user: anyone who has joined your team in the app: directors, route captains or team leads, drivers and knockers. Bus riders and the households you visit don't count.
- Free plan: church outreach and bus ministry teams of up to 9 users use Reachwise free.
- Paid plans: larger church teams pay by team size, and business, campaign and fundraiser teams pay per user, as shown on our pricing page. Plans renew each month or year until cancelled.
- At-cost pricing for churches: churches that show they're tax-exempt pay our cost to run their team. We may ask a church to confirm its status again once a year; if a church no longer qualifies, its team moves to the standard price at the next renewal.
- Enterprise: teams of 100 or more users get a written quote, and the quote's terms apply to them.
- Cancelling: you can cancel anytime; your plan stays active until the end of the period you've paid for. We don't give partial refunds unless the law requires them.
- Price changes: we'll tell directors at least 30 days before a price change takes effect.
Text message alert terms
- Program: Reachwise alerts, sent to team members who opt in, about activity on their team (for example, ride requests).
- Opting in: in the app, open More → Alerts → Text me alerts, enter your mobile number, turn the switch on, and tap Save. Agreeing to texts is not a condition of using Reachwise.
- Frequency: message frequency varies with your team's activity.
- Cost: message and data rates may apply.
- Stopping: reply STOP to any message to stop receiving them; we'll confirm and send no more. You can also turn the switch off in the app.
- Help: reply HELP, or email mrlittle@littlesventures.com.
- Carriers are not liable for delayed or undelivered messages.
- See our Privacy Policy for how your number is used. We never share it for marketing.
The service
We work to keep Reachwise running and your information safe, but the app is provided "as is", without guarantees that it will always be available or free of errors. To the extent the law allows, we aren't liable for indirect losses from using it.
Ending use
You can stop using Reachwise and delete your account at any time in the app. We may suspend accounts used to misuse the service or other people's information.
Changes
If we change these terms, we'll update them here and change the date at the top.
Contact us
Little Family Ventures LLC, Terre Haute, Indiana
Email: mrlittle@littlesventures.com